Welcome to Memphis Sealcoat and Striping! We're dedicated to providing top-notch seal coating services for both residential and commercial clients throughout Memphis, TN. Our mission is simple: to extend the lifespan of asphalt surfaces while enhancing their appearance. What sets us apart? Our experienced team boasts a deep understanding of the industry, coupled with state-of-the-art equipment, ensuring exceptional results every time. We prioritize customer satisfaction above all else, and our marketing strategies reflect that commitment. From a professional website to engaging social media presence, we strive to connect with our clients and exceed their expectations. At Memphis Sealcoat and Striping, we're not just sealing surfaces; we're building relationships and enhancing communities one project at a time.
Recent Projects
The process at Memphis Sealcoat involves multiple steps, starting from consultation and assessment and progressing through pricing and preparation for services. These steps are meticulously designed to ensure high-quality service delivery and customer satisfaction.
The customer contacts Memphis Sealcoat, often via phone, email, or through a website inquiry form, to express interest in the services.
ResponseWe respond by gathering initial information about the project scope, such as the size of the area, the type of services required, and any specific concerns the customer might have.
A representative from Memphis Sealcoat visits the site to inspect the condition of the pavement. This involves measuring the area, assessing the damage, and identifying any specific challenges. The client doesn’t have to be there if they choose not to but if they want specifics it’s typically recommended.
Needs AnalysisThe representative discusses the customer’s needs, expected outcomes, and any budget constraints along with payment and planning based on the scope of work.
RecommendationsBased on the assessment, the representative recommends specific services that are necessary to address the pavement’s condition and the customer’s goals within the restraints given by the client.
Our company calculates the cost of the recommended services, taking into account factors like materials, labor, the extent of prep work needed, and any special requirements.
Quote PresentationWe present a detailed quote to the customer, outlining the scope of work, the timeline, and the total cost. This might include breakdowns for individual services like crack filling, sealcoating, or line striping etc.
The customer reviews the quote and discusses any concerns or adjustments with the company and we come to an agreement.
ContractOnce the details are agreed upon, both parties sign a contract that outlines the terms of service, payment, and other legalities.
Memphis Sealcoat will then schedule the service dates, coordinating with the customer to find suitable times, especially if the area in question is heavily used and come up with a viable plan. Keep in mind our work is weather dependent.
Site PrepMemphis Sealcoat prepares the site, which may include cleaning the pavement, removing debris, and setting up any necessary barriers or signs to inform and manage traffic.
Material and Equipment setupMemphis Sealcoat then organizes the delivery and setup of all materials and equipment needed for the project.
Memphis Sealcoat begins the work as scheduled, conducting the necessary pavement services like filling cracks, applying sealant, and striping lines.
Quality ChecksThroughout the process, quality control measures are taken to ensure the work meets industry standards and contract specifications.
Once the work is complete, a final inspection is done to ensure the quality and completeness of the job.
Customer Walk-ThroughThe customer is invited to inspect the work to confirm their satisfaction.
Follow-UpMemphis Sealcoat may follow up after a few days or weeks to ensure that the pavement is performing as expected and address any concerns in order to build everlasting relationships.
At Memphis Sealcoat and Striping, we are dedicated to providing exceptional
asphalt maintenance and repair services to our clients in the Memphis, TN
area. Our mission is to extend the life of asphalt surfaces and enhance their
appearance through the use of high-quality sealcoating and striping
techniques. We are committed to delivering outstanding customer service, using
state-of-the-art equipment, and employing a team of experienced professionals
to ensure the highest quality results. By consistently exceeding our clients'
expectations, we aim to establish ourselves as the premier sealcoating and
striping company in the Memphis region.